Gainwell · India
Domain Expertise & Essential Job Functions
• Develop and Maintain Documentation:
o Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products.
o Ensure all documentation is clear and concise.
o Update documentation to reflect new features, enhancements, and changes in the products.
• Collaborate with Cross-Functional Teams:
• Utilize MadCap Flare:
o Leverage MadCap Flare to create and manage documentation projects.
o Ensure consistent use of styles, templates, and formatting across all documentation.• Version Control and Management:
o Implement and manage version control processes for documentation.
o Track changes and maintain documentation history for reference and audit purposes.
• Quality Assurance:
o Review and edit documentation for accuracy, completeness, and compliance with company standards.
o Conduct usability testing to ensure documentation meets the needs.
• Continuous Improvement:
o Stay updated with industry trends and best practices in technical writing and healthcare.
o Propose and implement improvements to documentation processes and tools.
Basic Qualifications
• Bachelor's degree in management, computer science, information systems, or related field preferred
• An ability to work independently across multiple projects, and to meet deadlines.
• An ability to rapidly grasp and apply complex business and technical concepts.
• Entrepreneurial in your approach and able to work with minimal supervision.
• Must have a sound understanding of the software development and software test lifecycle.
• Must have a sound understanding of the Agile methodology.
• Ability to communicate easily with a diverse group of people.
Other Qualifications
• Good in technical design skills
• Good communication skills to communicate with customers, support personnel, and management.
• Good analytical and problem-solving skills
• Good organization skills to balance and prioritize work.
• Ability to handle multiple tasks simultaneously and switch between tasks quickly.
• Ability to work independently and as part of a team.
Remote working
Work life balance
Shift timings: 2 PM to 11 PM IST
