Gainwell · India
Domain Expertise & Essential Job Functions
Develop and Maintain Documentation:
• Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products.
• Ensure all documentation is clear and concise.
• Update documentation to reflect new features, enhancements, and changes in the products.
Collaborate with Cross-Functional Teams:
• Work closely with product managers, developers, and quality assurance teams to gather information and understand documentation requirements.
• Participate in product development meetings to stay informed about new features and updates.
Utilize MadCap Flare:
• Leverage MadCap Flare to create and manage documentation projects.
• Ensure consistent use of styles, templates, and formatting across all documentation.
Version Control and Management:
• Implement and manage version control processes for documentation.
• Track changes and maintain documentation history for reference and audit purposes.
Quality Assurance:
• Review and edit documentation for accuracy, completeness, and compliance with company standards.
• Conduct usability testing to ensure documentation meets the needs.
Continuous Improvement:
• Stay updated with industry trends and best practices in technical writing and healthcare.
• Propose and implement improvements to documentation processes and tools.
Basic Qualifications
• Bachelor's degree in management, computer science, information systems, or related field preferred
• An ability to work independently across multiple projects, and to meet deadlines.
• An ability to rapidly grasp and apply complex business and technical concepts.
• Entrepreneurial in your approach and able to work with minimal supervision.
• Must have a sound understanding of the software development and software test lifecycle.
• Must have a sound understanding of the Agile methodology.
• Ability to communicate easily with a diverse group of people.
Other Qualifications
• Good in technical design skills
• Good communication skills to communicate with customers, support personnel, and management.
• Good analytical and problem-solving skills
• Good organization skills to balance and prioritize work.
• Ability to handle multiple tasks simultaneously and switch between tasks quickly.
• Ability to work independently and as part of a team.
• Fast-paced, challenging and rewarding work environment.
• Work life balance.
• Remote working.
• Shift Timings – 2.00 PM to 11.00 PM IST
