Gainwell Technologies · India
Essential Job Functions
Serve as the key liaison between clients, business stakeholders and technical teams to define and communicate business requirements.
Analyse, document and validate business needs, process improvements and expected outcomes.
Translate business requirements into functional specifications, user stories, workflows, mock-ups and acceptance criteria.
Support data analysis, data mapping, interface specifications and processing logic for implementations and enhancements.
Collaborate with development, testing and client teams to validate requirements, support UAT and confirm solution readiness.
Identify requirement changes, business risks and dependencies, and communicate impacts to stakeholders.
Apply US healthcare and Medicaid domain knowledge across areas such as provider, claims, TPL, financial, portal, plan management, pharmacy and managed care.
Basic Qualifications
Bachelor’s degree in management, computer science, information systems or a related field preferred.
Strong understanding of software development, testing lifecycle and Agile methodology.
Experience with SQL, MS Excel and MS Visio.
Ability to work independently across multiple projects, manage priorities and meet deadlines.
Ability to quickly understand and apply complex business and technical concepts.
Strong communication skills with the ability to engage effectively with diverse stakeholders.
Other Qualifications
Strong analytical, problem-solving and organisational skills.
Effective communication skills for working with customers, support teams and management.
Ability to manage multiple priorities, switch tasks efficiently and work independently or within a team.
Shift timings: 2PM to 11PM
Work Environment: Remote
