Bruntwork · India
Our client is looking for a detail-oriented Customer Service Coordinator (ERP) to support their daily business operations. This position focuses on accurate data entry into an ERP system, communicating with clients via email, and assisting with scheduling logistics by coordinating remotely with trucking companies and internal staff. All communication is fully remote through email, spreadsheets, and internal software. This role is ideal for someone highly organized, dependable, and comfortable working independently in a remote environment.
Schedule: Flexible work hours within the client's business hours, Georgia, US; Part-time role
Responsibilities:
Data Entry & ERP Management: Enter data into the company ERP system with accuracy; input inventory movements, such as raw material receipts, production updates, and outgoing shipments; review daily data for completeness and correct any discrepancies
Remote Logistics Coordination: Monitor inbound/outbound truck schedules remotely and update carrier appointments as needed based on system status; respond to pickup requests from carriers and clients via email; verify PO status by checking spreadsheets and ERP data; email carriers professionally to adjust appointment times when orders are not yet ready
Customer Service & Reporting: Provide clear and professional email communication to clients, carriers, and internal team members on logistics issues; compile and send simple weekly inventory or operations reports using provided templates; follow up with internal teams to gather updates on orders or production timing; assist with general administrative tasks to support the operations team.
Requirements:
Strong attention to detail and accuracy in data entry.
Clear written communication skills, especially via email.
Basic computer proficiency: Outlook, Word, Excel.
Ability to learn new software systems.
Strong organization and time-management skills.
Ability to work independently in a remote setting.
Preferred Qualifications:
Experience in customer service, data entry, or administrative support.
Familiarity with ERP, order tracking, or inventory systems.
Understanding of logistics or shipping processes.
Experience communicating with freight carriers or coordinating pickup times.
Independent Contractor Perks:
Permanent work from home
Immediate hiring
