Revolut · India
Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We’re looking for a super-skilled FinCrime Team Lead to make sure our AML Analysts are operating at the best quality performance. You'll use your solution-oriented approach to handle customer and agent issues and look to resolve them quickly and efficiently.
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Managing a team of 10–15 FinCrime Analysts
Managing the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
Conducting regular 1:1s, team meetings, and performance reviews
Challenging processes and procedures for continuous improvement
Raising awareness of unusual trends in performance
Seeking to go above and beyond the role by taking ownership of difficult problems, resolving ongoing issues, and being a leader in the workplace
Acting as a point of contact for law enforcement agencies in ongoing criminal investigations that commenced from a submitted SAR
Fluency in English
Excellent communication and writing skills
1+ years of experience managing a team of 5+ FTEs
The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
To know how to communicate positively, clearly, and effectively with members of various internal teams, outside counsel, and regulators
To be someone who demonstrates sound judgement
