PermitFlow · India
You will own the permit research and submission process from start to finish. That means reading requirements, verifying information with US government offices, building tasks in our system, coordinating with customers to gather documents, submitting permits, and following up until the job is closed.
This is not a general admin or data entry role. The work requires accuracy, independent judgment, and clear written and verbal communication in English. You will be working directly with US-based Operations Leads and communicating with government offices on behalf of our customers.
What You'll Do:
Research permit requirements using our internal database, AI tools, and direct government contact.
Make outbound calls to US government offices to verify requirements and follow up on submissions.
Build and track permit tasks in our system from open to close.
Coordinate with customers to collect required documents and information.
Submit permits to government portals and handle follow-up questions.
Maintain accurate, organized documentation throughout.
What We Are Looking For:
At least 2 years of experience in an administrative, BPO, VA, or operations role.
Strong English communication — written and spoken. You will be on calls with US government offices and customers.
High accuracy. Small mistakes in this work have real consequences.
Organized and self-directed. You manage multiple open tasks without being chased.
Comfortable using AI tools — and understands when not to trust them.
Reliable equipment: laptop or desktop with Intel Core i5 or better, 8GB RAM minimum, stable internet with a backup connection, noise-cancelling microphone.
Schedule and Compensation
40 hours per week, Monday through Friday.
Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours).
Contract position — no benefits or PTO.
Pay: Pay: $3.50–$7.00/hr depending on location and experience.
What the Application Process Looks Like
Application and video introduction
Criteria Corp assessment
Take-home assignment
Final interview with a recruiter
