TransUnion · India
Key Tasks & Accountabilities:
• Deliver service excellence for Batch order fulfilment.
Perform pre-validations and engage with Customer engagement and Sales teams to understand the requirements and to
address major anomalies that would impact quality.
•
Produce good quality output within specified turnaround times to facilitate better credit decision-making by clients. Ensure any
data related concerns are addressed before delivering to the customers.
•
Validate batch fulfilment system setup and output- data extraction, cleansing & validation based on requirements from the
customer.
•
• Review and process work requests using internally developed tools to ensure all requirements are met.
• Ensure that good quality input data is processed to achieve a high match rate.
• Demonstrate good understanding of the business, domain and products.
• Identify where to improve efficiency and / or quality of processes.
• Adhere to documented processes and contribute to documentation reviews.
• Ensure queries and complaints are dealt with in a timely manner.
• Adherence to KPI metrics/ goals
What you will bring?
Essential
0-2 years of Experience in Bachelor’s degree in engineering, operations research, or other equivalent field with a track record
of academic excellence.
•
• A passion for service excellence.
• Strong attention to detail.
• Effective interpersonal and communication style with the ability to interact at multiple levels within and outside the organization.
• Ability to work independently and also effectively within a team environment.
• Ability to plan and organise workload with guidance.
• Ability to problem solve efficiently and effectively.
• Ability to multitask in a fast-paced environment.
• Good time management skills
• High level of familiarity with Microsoft Office tools.
• Willingness to work in US timings.
Desirable
• Familiarity with credit bureau offerings
• Experience with programming and data manipulation languages (Any ETL, Unix, SQL, Python)
• Basic knowledge of Autosys or other scheduling tools
Required Knowledge And Experiences
Required Knowledge And Experiences
Experience: 0-2 years
Required Knowledge:
Strong coding and programming expertise
SQL; Python to support migration initiatives
Primary Location: Chennai
Organization: Global Operations - Global Delivery (Fulfilment)
Job Type: Full-time (US Shift
